Procedure for maintenance/servicing and verification/ calibration of Balances by external agency

1.0	PURPOSE To lay down a procedure for maintenance/servicing and verification/calibration of balances by external agency.
2.0	SCOPE This SOP is applicable for maintenance/servicing and verification/calibration of balances by external agency.
3.0	RESPONSIBILITY Departmental Head Concern Production, Store, Quality control
4.0	ACCOUNTABILITY Quality Assurance Manager.
5.0	PROCEDURE
5.1 5.2 5.3 5.4 5.5 5.6 5.7	Annual maintenance contract for the balances in different areas of different makes shall be given to the External Agency for their Maintenance/ Servicing and Verification/ Calibration. This shall be done by the Purchase Department Annually. External Agency, engaged for the annual maintenance of the Electronic Balances shall make the necessary maintenance on the balances under contract and verify/ calibrate the balances at every one year interval.                               In case of any breakdown, concerned department shall intimate to purchase department for the repair & maintenance of the balances. In such case, after every repair, balance shall be verified/ calibrated against the known weight by the external agency.                         During the visit of the External Agency for maintenance/ servicing and verification/ calibration of the balances, the concerned department head shall arrange to get their balances verified/calibrated in the prescribed format as per provided in SOP XXX/SOP/QA/73 or as per concern Department SOP. All the balances shall be verified for the Eccentric Accuracy Check (at five locations i.e. all four corners & center) and for its working range by the pre-certified standard weights (rounded-off to the nearest denomination) as per details provide in XXX/SOP/QA/073 or as per concern Department SOP. After doing verification/ calibration the duly filled-in format, by the representative of the external agency and checked by the concerned department head, shall be submitted to QA -Head for final review of the maintenance and verification /calibration of the balances. Each department shall arrange to maintain the calibrated weights in their own areas and also their certification from Weight & Measurement Department annually through the purchase department. These weights shall also be used for the daily calibration of the balances in each area before commencing the weighing activity in each department.
6.0	REFERENCES      Nil

7.0

ANNEXURES

Annexure No.	Title of Annexure	Format No.
NIL

8.0	ABBREVIATIONS

Abbreviations						Full Forms
SOP						Standard Operating Procedure
QA						Quality Assurance
XXX						Company name
9.0   DISTRIBUTION
Master Copy							Head Quality Assurance Department
Controlled office Copy No. 1							Head Quality Assurance Deptt.
Controlled office Copy No. 2							Head Quality Control Deptt.
Controlled office Copy No. 3							Head Production (Tablet) Deptt.
Controlled office Copy No. 4							Head Production (Liquid) Deptt
Controlled office Copy No. 5							Head Production (External) Deptt
Controlled office Copy No. 6							Head Production (Soap) Deptt
Controlled office Copy No. 7							Head Store  Dept.(Main Block)
Controlled office Copy No. 8							Head Store  Dept.(External Block)
10.0		REVISION HISTORY
S.No.			Revision No.	Effective Date	Reason for Revision			Details of Change	Authorized By (sign & Date)